Company Overview

About ServiceChannel

ServiceChannel Details

Founded

1999

Revenue

$100M

Funding

$56M

Team Size

390

What SIA Thinks

ServiceChannel is a software platform designed to help businesses manage their facilities more effectively. Known for its user-friendly interface and practical features, ServiceChannel streamlines the process of maintaining and repairing company properties. Whether you're operating retail stores, restaurants, or other service-oriented businesses, this software makes it easier to handle work orders, schedule services, and track maintenance tasks.

One of the key strengths of ServiceChannel is its focus on simplifying facility management. It allows you to submit and monitor work orders quickly, ensuring that issues like broken equipment or necessary repairs are addressed promptly. By using this software, companies can keep their facilities in top condition, which can improve both employee productivity and customer satisfaction.

ServiceChannel also offers valuable features for managing contractors and service providers. You can keep track of their performance, ensure compliance with company standards, and manage payments all in one place. This helps ensure that you're working with reliable partners and maintaining high service quality.

Another advantage of using ServiceChannel is its ability to provide detailed reports and analytics. These reports can give you insights into your facility operations, helping you identify trends, understand costs, and make better decisions about maintenance and repairs. This kind of data-driven approach can lead to more efficient management and potentially lower operational expenses.

Overall, ServiceChannel provides practical solutions for companies looking to improve their facility management processes. It offers a straightforward way to handle everything from routine maintenance to emergency repairs, so you can focus on running your business smoothly.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • User-friendly interface
  • Centralized management
  • Time-saving features
  • Cost effective
  • Customizable options

Cons

  • Price fluctuations
  • Complex setup
  • Limited integrations
  • Feature limitations
  • Customer support delays

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