Company Overview

About ReviewTrackers

ReviewTrackers Details

Founded

2012

Revenue

$23M

Funding

$22M

Team Size

66

What SIA Thinks

ReviewTrackers is designed to help businesses manage online reviews more effectively and efficiently. With our software, you can track, analyze, and respond to customer feedback across different platforms all in one place. Whether your customers leave reviews on Google, Facebook, Tripadvisor, or any other major review site, ReviewTrackers gathers all that information for you and organizes it in a neat, easy-to-read format.

Our goal is to make it easier for you to understand what your customers are saying about your business so you can make informed decisions. You can quickly spot trends, identify areas of improvement, and even highlight the positive experiences your customers are sharing. By staying on top of your reviews, you not only get a better understanding of customer satisfaction but also improve your online reputation.

One standout feature of ReviewTrackers is the ability to respond to reviews directly from our platform. No more jumping back and forth between different sites – it’s all centralized. This makes your team’s job easier and ensures that customers see timely responses to their feedback, which can boost engagement and trust.

Another helpful aspect is the reporting and insights tools. These allow you to generate reports that provide a deeper look into your customer feedback. You can see how your customer reviews are trending over time, which locations or products get the most feedback, and many other useful metrics.

Overall, ReviewTrackers simplifies the process of managing and leveraging online reviews. It's designed for businesses that want to improve their customer interactions and make data-driven decisions based on client feedback. Whether you’re a small local business or a larger company with multiple locations, ReviewTrackers offers a straightforward solution to keep track of your online reputation and engage more effectively with your customers.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • User-friendly interface
  • Centralized reviews
  • Positive alerts
  • Boosts engagement
  • Time-saving features

Cons

  • Customization limits
  • Limited integrations
  • Slow updates
  • Costly for some
  • Mobile issues

Reviews

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