Company Overview

About Retreaver

Retreaver Details

Founded

2012

Revenue

$6M

Team Size

13

What SIA Thinks

Retreaver is a versatile call tracking and analytics solution designed to help businesses enhance their marketing strategies and customer interactions. It focuses on making it easier for companies to track and analyze phone calls, allowing for more informed decision-making and better customer service.

With Retreaver, companies can gain insights into the effectiveness of their marketing campaigns by tracking where their calls are coming from. This can help businesses identify which advertising efforts are driving the most phone calls and, in turn, the most revenue. By understanding which sources are most effective, companies can optimize their marketing spend to ensure they are getting the best return on investment.

One of Retreaver's primary strengths is its ability to provide detailed call analytics. This includes information on call duration, caller details, and conversation content, among other metrics. These insights can be crucial for refining customer service practices, tailoring marketing messages, and even training staff.

Retreaver also integrates seamlessly with various other systems and platforms that businesses already use. Whether it’s customer relationship management (CRM) tools, marketing automation software, or advertising networks, Retreaver can connect with them to gather and synchronize data effortlessly. This means businesses can continue using their preferred tools while leveraging Retreaver's call tracking capabilities.

Additionally, Retreaver allows for real-time call routing based on predefined criteria. This means incoming calls can be directed to the most appropriate representative or department, ensuring that callers are speaking to the right person as quickly as possible. This feature can significantly improve customer satisfaction by reducing wait times and ensuring more personalized service.

Overall, Retreaver provides a straightforward, effective way for businesses to track, analyze, and improve their phone call interactions, making it a valuable tool for any company looking to get more from their marketing efforts and customer service.

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