Company Overview

About retailCRM

retailCRM Details

Founded

2013

Revenue

$5.2M

Funding

$600K

Team Size

37

What SIA Thinks

Every retail business needs a reliable way to manage customer interactions, sales, and marketing. That’s where retailCRM comes in. It's a software designed to make running your store easier, keeping all your customer data in one place and helping you keep track of every customer interaction.

RetailCRM is built for small and large businesses alike, with tools that help you understand your customers better, so you can offer them a smarter, more personalized shopping experience. From managing orders and inventories to overseeing customer service, this platform covers it all. Imagine being able to see your customers' entire purchase history at the click of a button, allowing you to tailor marketing campaigns just for them.

The software helps bridge the gap between online and offline sales too, so if you have a physical store as well as an online one, you can manage both seamlessly. RetailCRM integrates with popular e-commerce platforms and offers various marketing tools to keep your customers engaged, from targeted emails to customer surveys. This way, you can offer consistent service no matter where your customers are shopping from.

For those worried about the setup, retailCRM is designed to be user-friendly. Most of the features are ready to use right out of the box, so you don’t need a lot of technical know-how to get started. Even if you run into issues, there's a support team ready to help you out.

Overall, retailCRM aims to streamline your retail operations, making it easier for you to focus on what matters most—growing your business and keeping your customers happy. It’s a solid choice for retailers looking to bring better order and efficiency to their operations.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Time-saving features
  • Cost effective
  • Easy to use
  • Good customer support
  • Customizable options

Cons

  • Limited integrations
  • Learning curve
  • Complex setup
  • Higher upfront cost
  • Occasional bugs

Reviews

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