Company Overview

About Quandoo

Quandoo Details

Founded

2012

Revenue

$20M

Funding

$8M

What SIA Thinks

Quandoo is a user-friendly platform designed to help restaurants manage reservations and increase customer engagement. It's built to make the life of restaurant owners and managers easier by offering practical tools right at their fingertips. The software streamlines the reservation process, allowing you to efficiently handle bookings and reduce no-shows.

Through Quandoo, customers can book tables online, which means fewer phone calls for your staff to handle. The platform can seamlessly integrate with your existing practices, so there's minimal disruption to your daily operations. Moreover, it offers a straightforward way to manage and keep track of all bookings, whether they come from a walk-in, phone call, or online reservation.

One of Quandoo's features lets you gather valuable data about your customers. This helps you understand trends, preferences, and peak times. By knowing more about your patrons, you can offer better service and tailor marketing efforts to fit their needs.

The platform also includes options for customer loyalty programs. By incentivizing repeat visits, you keep customers coming back, which not only fills your tables but builds a loyal clientele over time.

Quandoo is not just about reservations. It’s also geared towards helping you optimize your seating layout and maximize your restaurant's capacity. All this is achieved through an interface that’s easy to navigate, even for those who aren’t particularly tech-savvy.

Overall, Quandoo is about simplifying the reservation process and improving restaurant management. It offers useful tools to keep operations running smoothly, all while helping to connect better with your customers. If you run a restaurant and seek a straightforward way to handle reservations and boost customer relationships, Quandoo can be a worthwhile solution.

Pros and Cons

Pros

  • Wide selection
  • Easy reservations
  • Discount offers
  • User-friendly app
  • Customer reviews

Cons

  • Limited coverage
  • High competition
  • Data privacy concerns
  • App bugs
  • Limited support

Reviews

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