Company Overview

About Qualaroo

Qualaroo Details

Founded

2012

Revenue

$14M

Funding

$7.3M

Team Size

2

What SIA Thinks

Qualaroo is a user feedback and survey tool designed to help businesses understand their customers better. It offers a straightforward way to collect insights directly from users as they interact with websites or apps. By prompting questions at the right moments, Qualaroo enables you to gain valuable feedback without interrupting the user experience.

With Qualaroo, you can create targeted surveys that appear to users based on their behavior. For instance, you can ask them why they’re leaving your site right before they exit or gather opinions on a new feature just after they've used it. This timely approach means you're more likely to get honest and actionable responses.

The software is easy to implement and customize. You don’t need to be a tech expert to set up and run surveys. Its drag-and-drop interface allows you to build surveys quickly, and you can tailor the look to match your brand. This ensures that your surveys are not only functional but also visually cohesive with your site or app.

Qualaroo also offers robust analytics tools. Once your survey data starts coming in, you can analyze the results in real-time, making it simpler to identify trends and make informed decisions. The platform integrates with various other tools such as Google Analytics and Slack, so you can streamline your workflow and keep all your important data in one place.

One of the distinct features of Qualaroo is its sentiment analysis capability. It doesn’t just record what users are saying; it helps you understand the emotions behind their words. This added layer of interpretation can provide deeper insights into user satisfaction and areas for improvement.

In summary, Qualaroo is about enhancing your understanding of user behavior through timely, targeted feedback. It's a tool designed for anyone looking to make data-driven decisions to improve their digital experience.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Mobile-friendly
  • Easy integration
  • Customizable surveys
  • User-friendly
  • Real-time feedback

Cons

  • Limited free plan
  • Basic analytics
  • Occasional bugs
  • Text-heavy interface
  • No offline mode

Reviews

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