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Opinio

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Company Overview

About Opinio

Opinio Details

Team Size

10

What SIA Thinks

Opinio is a user-friendly SaaS platform designed to help businesses collect, manage, and understand customer feedback. This software is specifically tailored for organizations that want to make informed decisions based on real customer experiences and opinions.

One of the standout features of Opinio is its intuitive interface, which allows users to quickly create surveys and forms without any specialized training. The drag-and-drop builder means that anyone on your team can design customized surveys that suit your specific needs. Once you’ve created your surveys, distribution is straightforward. You can send them out via email, embed them on your website, or even share them over social media.

When it comes to gathering responses, Opinio does more than just count the numbers. It provides insightful analysis tools that help you dive deep into the collected data. The software automatically generates easy-to-read reports and visualizations, so you can quickly grasp what your customers are thinking and feeling. This makes it much simpler to identify trends, spot areas for improvement, and celebrate your successes.

Integrating Opinio with your existing tools is seamless, enhancing its value even further. Whether you use CRM systems, email marketing tools, or other applications, Opinio fits right in, making your workflow smoother.

Security is also a priority with Opinio. The platform ensures that all data collected is securely stored and complies with all necessary regulations, giving you and your customers peace of mind.

For teams of any size, Opinio makes the process of collecting and analyzing customer feedback direct and uncomplicated, supporting better business decisions grounded in real customer insights. If understanding what your customers think and improving their experience matters to you, Opinio is a practical and efficient choice.

Pros and Cons

Pros

  • Affordable pricing
  • User-friendly
  • Mobile access
  • Time-saving features
  • Customizable options

Cons

  • Occasional glitches
  • No offline mode
  • Limited support
  • Limited integrations
  • Basic analytics

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