Okendo

Okendo is a software platform that helps e-commerce businesses gather and display customer reviews and ratings on their websites. Designed specifically for online retailers, it enables businesses to collect customers' feedback and showcase reviews that can influence potential buyers’ purchasing decisions.

What sets Okendo apart is its focus on user-generated content, which includes text reviews, photos, and videos from customers. This makes it easier for other shoppers to see how products work in real life, providing a more authentic feel to online shopping experiences. By integrating seamlessly with e-commerce platforms like Shopify, Okendo allows businesses to automatically collect and manage reviews, reducing the workload for business owners.

The platform features customizable review request emails, which help in encouraging customers to share their thoughts after making a purchase. For businesses, the ease of customization extends to how reviews are displayed; whether it's through widgets, badges, or even dedicated review pages, there are multiple options to fit the look and feel of any online store.

Okendo also offers analytics and insights, enabling businesses to track how reviews impact sales and customer behavior. This data can be crucial for making informed decisions about product offerings and marketing strategies. Additionally, the platform provides tools for engaging with customers by responding to reviews, which can enhance customer relationships and build trust.

Customer support is another key aspect of Okendo, offering assistance to help businesses make the most out of the platform. Whether through guides, live chat, or email support, businesses can find the help they need to successfully implement and manage customer reviews.

Overall, Okendo offers a straightforward way for e-commerce businesses to boost their credibility and improve customer trust through authentic reviews and feedback. It’s a valuable tool for any online retailer looking to enhance customer engagement and drive sales.