Company Overview

About Nextiva

Nextiva Details

Founded

2008

Revenue

$350M

Funding

$200M

Team Size

1.6K

What SIA Thinks

Nextiva is a software company that provides a suite of communication and collaboration tools designed to help businesses operate more efficiently. With Nextiva, businesses can manage all their communication needs in one place, from phone calls and text messages to video conferencing and team chats.

Nextiva's flagship product is their business phone system, which offers a range of features like call forwarding, voicemail-to-email, and automatic call distribution. This cloud-based service ensures that businesses can stay connected with their customers no matter where their employees are working from. The system is known for its reliability and ease of use, making it an excellent choice for companies of all sizes.

In addition to their phone system, Nextiva offers tools for virtual meetings and video collaboration. Their video conferencing platform supports high-quality video calls, screen sharing, and recording features, allowing teams to work together seamlessly even when they're not in the same location. Moreover, the platform integrates with other productivity tools, helping to streamline workflows and enhance team collaboration.

Nextiva also provides customer relationship management (CRM) software. This tool helps businesses to manage their customer interactions more effectively by tracking communication history, managing leads, and automating follow-up tasks. With the CRM, businesses can gain valuable insights into their customer base and improve their service quality.

One of the key benefits of using Nextiva is that it simplifies multiple communication channels into a single platform, reducing the complexity for businesses. Their customer support is also highly regarded, offering help through various channels including phone, email, and live chat.

In summary, Nextiva offers a comprehensive and easy-to-use solution for managing business communications. Its blend of reliable technology and user-friendly design makes it an attractive option for businesses looking to enhance their communication and collaboration capabilities.

Pros and Cons

Pros

  • User-friendly
  • Customizable options
  • Reliable service
  • Good support
  • Integrates easily

Cons

  • Mobile issues
  • Call quality
  • Limited features
  • Costly plans
  • Complex setup

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