Company Overview

About Lightico

Lightico Details

Founded

2014

Revenue

$5M

Funding

$64M

Team Size

120

What SIA Thinks

Lightico is a platform designed to simplify and speed up customer interactions for businesses, especially those in sectors like finance, insurance, and telecom. It helps companies complete customer transactions in real time, reducing the need for back-and-forth communication.

With Lightico, companies can collect e-signatures, share documents, capture IDs, and accept payments, all within a single session. This means that customers don't need to switch between different apps or devices, making their experience smoother and more efficient.

Lightico works directly within the company's existing digital channels, such as phone calls, chats, and apps. This ensures that the transition to using Lightico is seamless and requires minimal changes to current processes. It also comes with built-in security features that protect both the business and its customers, adhering to industry-standard practices.

The primary benefit is faster completion of tasks that usually take multiple steps and lots of time. This not only results in happier customers but also allows businesses to operate more efficiently. Employees spend less time chasing down paperwork and more time focusing on what matters.

In summary, Lightico delivers a straightforward way for businesses to handle customer transactions in one go, without the hassle of multiple tools or complicated procedures. It's a practical solution for any business looking to improve its customer service while also streamlining its operations.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Time-saving features
  • Quick document signing
  • User-friendly interface
  • Easy to use
  • Versatile integrations

Cons

  • Occasional glitches
  • Internet required
  • Subscription costs
  • Customer support delays
  • Limited customization

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