Company Overview

About Kore.AI

Kore.AI Details

Founded

2013

Revenue

$100M

Funding

$301M

Team Size

1.1K

What SIA Thinks

Kore.ai is a dynamic software platform designed to streamline how businesses interact with their customers and employees using sophisticated AI technology. The software specializes in creating virtual assistants, which can be easily integrated into different communication channels like websites, mobile apps, and even messaging platforms like Slack or WhatsApp.

Imagine having a smart assistant that can handle inquiries, book appointments, or provide customer support without human intervention. This is what Kore.ai offers. These virtual assistants can be customized to fit various business needs, whether it’s offering 24/7 customer service, assisting with IT support, or even managing HR-related queries. This means less waiting time for customers and more efficient operations for businesses.

For companies with a global presence, Kore.ai is equipped to understand and interact in multiple languages, making it a friendly solution for users around the world. The platform also comes with built-in analytics, so businesses can track how effectively their virtual assistant is performing and make necessary improvements over time.

Setting up and managing a virtual assistant on Kore.ai doesn't require extensive technical knowledge. The platform provides a user-friendly interface, making it accessible for teams who might not have a deep IT background.

In addition, Kore.ai is designed with security in mind. It ensures that all interactions and data are handled confidentially, giving businesses peace of mind when dealing with sensitive customer information.

For businesses looking to enhance their customer service, streamline operations, and improve productivity, Kore.ai offers a practical, effective solution.

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