Company Overview

About Genbook

Genbook Details

Founded

2006

Revenue

$5M

Funding

$2.2M

Team Size

6

What SIA Thinks

Genbook is a user-friendly appointment scheduling software designed to make running your business smoother and more efficient. With Genbook, small business owners can easily manage appointments, customer information, and staff schedules, all in one place. It's especially ideal for businesses in the wellness and beauty sector, such as salons, spas, and barbershops, but it can be a great fit for other service-based businesses too.

One of Genbook’s standout features is how easy it is to book and manage appointments. Customers can book appointments online at their convenience, 24/7, eliminating the need for back-and-forth phone calls. The system sends automated reminders to both clients and staff, reducing no-shows and last-minute cancellations. Business owners can set their availability, buffer times between appointments, and even accept payments online.

Genbook also provides an all-in-one place to keep track of your customer information. You can view histories, track preferences, and make notes on each client to offer a more personalized service. Additionally, the software integrates seamlessly with popular calendar apps, making it easier to keep everything in sync.

For marketing and business growth, Genbook offers features that help businesses gather and showcase customer reviews. Happy clients can leave positive feedback that gets displayed on your booking page, helping to attract new customers. The software also includes basic reporting tools, so you can keep track of your business performance and customer trends over time.

The user interface is straightforward and intuitive, meaning you don’t need to be tech-savvy to get the most out of it. The goal is to save you time and make managing your appointments hassle-free, so you can focus more on delivering great service to your customers.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Easy scheduling
  • Cost effective
  • Mobile access
  • User-friendly
  • Quick setup

Cons

  • Customer support
  • Pricey upgrades
  • No integrations
  • Basic reporting
  • Limited features

Reviews

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