Company Overview

About FrontSteps

FrontSteps Details

Founded

2013

Revenue

$32M

Funding

$13M

Team Size

110

What SIA Thinks

FrontSteps is a software solution designed to make managing residential communities as simple and efficient as possible. Whether you oversee a homeowners' association, a property management company, or a gated community, this platform brings everything you need into one easy-to-use interface. The goal is to save time and reduce the stress associated with community management.

At its core, FrontSteps offers tools to streamline communication between residents and managers. Need to send out important announcements or updates? The software makes it easy to reach everyone quickly through emails, texts, or community message boards. Residents can also use it to report issues, request maintenance, or RSVP to community events, making interactions smoother and more organized.

Beyond communication, FrontSteps simplifies administrative tasks. The platform includes features for handling everything from dues collection and payment processing to keeping track of important documents and records. This means less time spent on paperwork and more time focusing on things that matter.

Security is another strong point. The software helps manage gate access, track visitor logs, and monitor your community’s security needs. Residents can use their smartphones to access gates or common areas, making it both convenient and safe.

One of the standout aspects of FrontSteps is its focus on community engagement. It encourages residents to get involved by providing a space for event planning and social interaction. From organizing a neighborhood BBQ to launching a book club, it paves the way for a more connected and vibrant community.

FrontSteps is designed to work well with the daily challenges of community management, offering practical solutions tailored to your needs. If you're looking to make your community more efficient and better connected, FrontSteps could be just what you need.

Pros and Cons

Pros

  • Mobile access
  • Customizable alerts
  • User-friendly
  • Community focus
  • Task automation

Cons

  • Customer support
  • Limited features
  • High cost
  • Steep learning curve
  • Slow updates

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