Company Overview

About Fieldpoint

Fieldpoint Details

Team Size

2

What SIA Thinks

Fieldpoint Software is a cloud-based solution designed to simplify and streamline field service management for businesses. Whether you are a small enterprise or a larger organization, Fieldpoint offers tools that help manage and optimize your field operations effectively.

Fieldpoint lets you schedule and dispatch jobs effortlessly, ensuring that the right technician is at the right place at the right time. It provides real-time updates so that your team can be constantly aware of job statuses and customer requirements. Such coordination helps in reducing downtime and improving overall service efficiency.

One of the core features of Fieldpoint is its robust work order management system. It consolidates service requests into a single platform, allowing easy tracking and updates. This eliminates the need for paper documents and minimizes the risk of errors, making your service processes more reliable.

Your field technicians can use the mobile app to access job details, checklists, and customer history, ensuring they have all the information they need at their fingertips. This mobile accessibility means they can update the job status, capture customer signatures, and even generate invoices on-site, speeding up the entire service cycle.

Fieldpoint also integrates seamlessly with other business software such as CRM, ERP, and accounting systems. This ensures that data flows smoothly across your organization, reducing manual data entry and helping you maintain accurate records.

Moreover, the software offers insightful analytics and reporting tools that can help you understand your business performance. These insights allow you to make better decisions, improve customer satisfaction, and drive growth.

Designed with simplicity in mind, Fieldpoint doesn't require extensive training to use. It's a practical solution for any company looking to enhance efficiency and reliability in their field service operations. Whether you're scheduling jobs or analyzing performance, Fieldpoint helps ensure your field service team is well-coordinated and effective.

Pros and Cons

Pros

  • Easy scheduling
  • Customer support
  • Mobile access
  • Integrated systems
  • Streamlined workflow
  • User-friendly interface
  • Time-saving features
  • Efficient scheduling
  • Mobile accessibility
  • Cost effective

Cons

  • Complex setup
  • Occasional glitches
  • Pricey plan
  • Learning curve
  • Limited features
  • Limited integrations
  • Occasional bugs
  • Learning curve
  • Upfront cost
  • Customer support delays

Reviews

There are no reviews yet!!