Company Overview

About FieldAware

FieldAware Details

Founded

2009

Revenue

$9.5M

Funding

$36M

Team Size

22

What SIA Thinks

FieldAware is a modern field service management software designed to help businesses improve their service delivery and overall performance. The software is specifically created for companies with field operations, such as maintenance, repair, and installation services.

FieldAware aims to simplify the complexities of managing a mobile workforce. With its intuitive features, businesses can easily create, assign, and track work orders in real-time. This means that scheduling and dispatching tasks become more straightforward and efficient. Employees equipped with mobile devices can access the platform on the go, allowing them to receive updates, report job progress, and capture important details even while they're out in the field.

A significant advantage of FieldAware is its user-friendly interface. It's designed so that both office staff and field technicians find the software easy to use, without needing extensive training. This can help businesses quickly integrate the tool into their daily operations and start seeing benefits from day one.

The software also offers insights and analytics that can help business managers make informed decisions. For instance, you can get detailed reports on various key metrics like job completion times and customer satisfaction. These insights can be invaluable for identifying areas for improvement and optimizing service delivery.

FieldAware integrates easily with other business tools you might already be using. This means your existing systems, such as CRM or accounting software, can work seamlessly with FieldAware, creating a cohesive workflow that saves time and reduces errors.

Overall, FieldAware helps service businesses become more organized and efficient, allowing them to focus on what matters most—delivering excellent service to their customers. It aims to make field service management a less daunting task, thereby improving both employee productivity and customer satisfaction.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
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Pros and Cons

Pros

  • Mobile access
  • User-friendly interface
  • Efficient scheduling
  • Cloud-based platform
  • Real-time updates
  • Efficient scheduling
  • Mobile access
  • Customizable options
  • User-friendly interface
  • Time-saving features

Cons

  • Limited customization
  • Occasional bugs
  • Limited integration
  • Pricey subscription
  • Learning curve
  • Limited integrations
  • Pricing concerns
  • Occasional bugs
  • Offline limitations
  • Learning curve

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