Company Overview

About EasyVista

EasyVista Details

Founded

1988

Revenue

$47M

Funding

$8.4M

Team Size

390

What SIA Thinks

EasyVista offers an approachable solution for companies looking to streamline their IT service management and IT operations. With a focus on user-friendliness, EasyVista helps businesses improve their service delivery without getting bogged down by complex processes. If you’re managing IT services or support desks, EasyVista can make those tasks far less stressful.

The software allows you to create, manage, and track service requests effortlessly. It’s designed to help both IT professionals and users navigate through common issues smoothly. For instance, employees can submit requests and track the status of their IT problems, while IT teams can organize and prioritize tasks efficiently. This not only speeds up response times but also enhances overall productivity.

Moreover, EasyVista is customizable, meaning you can adjust it to fit the specific needs of your organization. Whether you need to set up workflows for common tasks or create detailed reports to monitor performance, EasyVista provides the tools to get it done. Despite its capabilities, the software maintains a clean and straightforward interface, making it accessible even for those who may not be tech-savvy.

Integration with other tools your business might already be using is another strength of EasyVista. This feature simplifies the transition process and ensures that your current systems and data remain interconnected. As a result, you won’t have to start from scratch or deal with isolated information.

For companies looking to keep their IT operations running smoothly and efficiently, EasyVista offers a practical and reliable option. By focusing on ease of use and adaptability, it ensures that businesses can maintain their IT services with minimal hassle, allowing everyone to focus on what they do best.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Integrates easily
  • User-friendly
  • Time-saving
  • Customizable options
  • Workflow automation
  • Streamlined workflow
  • Efficient support
  • User-friendly
  • Customizable
  • Cloud-based

Cons

  • Pricey for small teams
  • Occasional glitches
  • Complex setup
  • Limited features
  • Limited support
  • Slow updates
  • Costly upgrades
  • Steep learning curve
  • Limited reporting
  • Complex setup

Reviews

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