Company Overview

About Dashly

Dashly Details

Founded

2018

Team Size

33

What SIA Thinks

Dashly software is all about making your customer communication smoother and more efficient. Imagine a tool that helps you keep track of conversations with your users in one place—whether they're reaching out through chat, email, or social media.

With Dashly, you get to see all your customer interactions organized neatly so your team can respond quickly and consistently. This means that no matter how a customer reaches out, you can provide the same level of attention and support. It’s like having a smart inbox that understands where each message is coming from and what it’s about.

What's cool about Dashly is that it also lets you automate some of your responses. If you have common questions that people always ask, you can set up automatic replies, so your team can focus on more complicated queries. Plus, Dashly gives you insights into your customer behavior—like what they're looking at on your website or how they’re interacting with your product—so you can tailor your support efforts to meet their needs.

Setting up Dashly is pretty straightforward, and it integrates with a bunch of other tools you might already be using. It’s designed to fit right into your existing workflow, reducing the hassle of switching between different applications to get things done.

For teams focused on customer success, support, and sales, Dashly can be a handy companion. It helps ensure that no message is missed, responses are timely, and interactions feel personal and thoughtful. Your customers will appreciate the consistent, attentive service, and your team will find it easier to manage multiple conversations without feeling overwhelmed.

In a nutshell, Dashly is there to help you stay connected with your customers in a way that feels both organized and personal. Whether you're a small startup or a growing business, it can scale to meet your needs, making sure that your customer communication is always on point.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Visitor tracking
  • Efficient support
  • Customizable chat
  • Automated messaging
  • User-friendly interface
  • Customizable options
  • Cost effective
  • Quick setup
  • User-friendly interface
  • Good support

Cons

  • Basic analytics
  • Limited templates
  • Limited integrations
  • Pricing tiers
  • No free plan
  • No free tier
  • Requires learning curve
  • Basic reporting
  • Limited features
  • Limited integrations

Reviews

There are no reviews yet!!