Company Overview

About Cratio CRM

Cratio CRM Details

Founded

2009

Revenue

$451K

Team Size

16

What SIA Thinks

Cratio CRM is a user-friendly software designed to help businesses manage their customer relationships more effectively. Whether you're a small startup or a growing mid-sized company, Cratio CRM simplifies the process of keeping track of your customers, leads, and sales all in one place.

One of the best things about Cratio CRM is its easy-to-use interface. You don’t need to be a tech whiz to get it up and running. This intuitive design means your team can spend less time navigating the software and more time focusing on what matters—building strong customer relationships and closing deals.

Cratio CRM streamlines the way you handle customer interactions. It keeps a record of all your communications, from emails to phone calls, making it easy to follow up and keep track of ongoing conversations. This complete history of interactions helps your team provide a more personalized experience to every customer.

Another useful feature is the lead management system. Cratio CRM helps you identify potential customers and track their progress through your sales pipeline. You can see at a glance where each lead stands and what steps need to be taken next, ensuring no opportunity falls through the cracks. Plus, with automated reminders and notifications, you and your team won't miss important follow-ups or deadlines.

Reporting and analytics in Cratio CRM provide clear insights into your sales performance. You can generate detailed reports to understand what’s working and where there are opportunities for improvement. These insights help you make informed decisions and fine-tune your sales strategy.

Cratio CRM also offers mobile access, so your team can work from anywhere. Whether they are in the office or on the go, they can access customer information and update records in real-time, keeping everyone on the same page.

In summary, Cratio CRM aims to make customer relationship management simple and effective, helping your business stay organized and responsive to customer needs.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Lead management
  • Customizable options
  • Affordable pricing
  • User-friendly interface
  • Mobile access
  • Customizable options
  • Mobile access
  • Affordable pricing
  • User-friendly interface
  • Integration-ready

Cons

  • No offline mode
  • Limited integrations
  • Unstable updates
  • Limited automation
  • Basic reporting
  • Customer support slow
  • Complex setup
  • Limited support
  • Few third-party apps
  • Basic reporting tools

Reviews

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