ComputerTalk

ComputerTalk is a software company dedicated to simplifying and enhancing customer communication for businesses of all sizes. Our main product, Ice Contact Center, is a cloud-based contact center solution designed to help organizations manage their interactions with customers efficiently and effectively.

With ComputerTalk, businesses can handle a variety of communication channels seamlessly, including phone calls, emails, chat, SMS, and social media. This means that whether your customers prefer to call, email, or message, you can manage all interactions from a single, unified platform.

What sets Ice Contact Center apart is its user-friendly interface that makes it easy for your team to adapt and use without extensive training. The software is designed to integrate smoothly with a range of business applications, including popular CRM systems, so you can maintain a cohesive workflow.

In addition to managing customer interactions, Ice Contact Center provides valuable insights through analytics and reporting features. These tools help you monitor performance, measure key metrics, and make data-driven decisions to improve service quality.

One key feature of ComputerTalk’s solution is the flexibility to scale with your business needs. Whether you’re a small business just starting out or a large enterprise with complex requirements, our software can grow with you, ensuring that you always have the right tools at your disposal.

At ComputerTalk, we believe in providing reliable support to our users. Our dedicated team is always ready to help you with any issues, ensuring that your contact center runs smoothly without interruptions.

Overall, ComputerTalk’s Ice Contact Center is about making your customer interactions more manageable, efficient, and insightful, so you can focus on what you do best – serving your customers.