Company Overview

About CloudCall

CloudCall Details

Founded

2011

Revenue

$16M

Team Size

140

What SIA Thinks

CloudCall is a communication tool designed to make your business interactions smoother and more efficient. With it, all your phone calls, messages, and voicemails are in one place, linking directly to your existing CRM system. No more switching between different apps or trying to remember who said what; everything is organized and easy to access.

Imagine you're speaking to a customer and need to recall your last conversation. With CloudCall, that information is right at your fingertips. You can view call histories, listen to recordings, and track messages, all within your CRM. This means better customer service, as you can quickly pick up conversations right where they left off.

CloudCall also makes it easy to collaborate with your team. You can share call recordings and notes, ensuring everyone is on the same page. New team members can get up to speed quickly by accessing past communication records, leading to fewer misunderstandings and a smoother workflow.

Setting up CloudCall is straightforward, and our support team is there to help every step of the way. It integrates smoothly with popular CRMs, so you don't have to worry about compatibility issues. Plus, with its user-friendly interface, you'll spend less time learning how to use it and more time focusing on your customers.

Overall, CloudCall helps businesses communicate more effectively, making customer interactions clearer and better organized. Whether your team is big or small, it's designed to fit seamlessly into your daily routines, providing a practical solution to managing your communications.

Metrics History

7/22 - 6/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Easy integration
  • Time-saving features
  • Scalable service
  • Enhanced productivity
  • Cost effective
  • User-friendly
  • Remote access
  • Affordable pricing
  • Time-saving features
  • Cost effective

Cons

  • Occasional glitches
  • Internet dependent
  • Learning curve
  • Privacy concerns
  • Limited features
  • Data security concerns
  • Limited support
  • Potential extra costs
  • Internet dependency
  • Potential downtime

Reviews

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