Company Overview

About Chatmeter

Chatmeter Details

Founded

2009

Revenue

$28M

Funding

$2.1M

Team Size

150

What SIA Thinks

Chatmeter is a software solution designed to help businesses manage and improve their online presence. Whether you run a small business or a large multi-location enterprise, Chatmeter makes it easier to monitor online reviews, social media mentions, and local search rankings. This way, businesses can stay on top of what customers are saying and engage with them more effectively.

One of the core features of Chatmeter is its review management capabilities. With this tool, businesses can track reviews from various sites all in one place. This helps to quickly respond to customer feedback, whether positive or negative, thereby enhancing customer satisfaction and loyalty.

Social media management is another key aspect of Chatmeter. It allows businesses to keep the conversation going by scheduling posts, tracking performance, and engaging with followers across multiple social networks, all from a single dashboard. This ensures that your social media presence is consistent and responsive.

Local SEO is also a big benefit of using Chatmeter. The software helps to boost local search engine rankings by providing tools for managing business listings and optimizing local search terms. Businesses can easily update their information across various directories, ensuring that customers find accurate and up-to-date information when searching online.

Additionally, Chatmeter offers comprehensive analytics and reporting features. These tools provide insights into customer sentiment, performance metrics, and competitive benchmarking. This actionable data helps businesses make more informed decisions to improve their online reputation and overall customer experience.

In summary, Chatmeter provides a set of tools designed to help businesses monitor and enhance their online presence, engage with customers more effectively, and improve local search rankings, all of which contribute to a stronger online reputation and better customer relationships.

Metrics History

7/22 - 6/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Affordable pricing
  • Time-saving features
  • User-friendly interface
  • Customer insights
  • Improved visibility
  • Reputation management
  • Customer feedback
  • Review monitoring
  • Easy-to-use interface
  • Local SEO tools

Cons

  • Limited features
  • Pricey upgrades
  • Occasional bugs
  • Slow support
  • Data limitations
  • Learning curve
  • Integration limits
  • Limited customization
  • Subscription cost
  • Data accuracy issues

Reviews

There are no reviews yet!!