Community Discussions

If search or the assistant is down, productivity drops. How reliable is [Glean](https://saaskart.co/software/glean), and how responsive is support and success f

Standing up enterprise search is a project. How long did [Glean](https://saaskart.co/software/glean) take to implement and index your content, versus something

Beyond search, Glean is adding workflows and agents. Are the [Glean](https://saaskart.co/software/glean) agent capabilities genuinely useful yet, or early? For

Tools like this fail without adoption. How did you drive [Glean](https://saaskart.co/software/glean) adoption across employees, and did usage stick? For teams t

Value depends on connectors. Does [Glean](https://saaskart.co/software/glean) connect to all your key apps (Slack, Jira, Confluence, Salesforce) well, and is in

We are on Microsoft 365 and weighing [Glean](https://saaskart.co/software/glean) against Copilot. For cross-app enterprise search and grounded answers, does Gle

The grounded AI assistant is the [Glean](https://saaskart.co/software/glean) draw. Does it give accurate, cited answers from your knowledge, or hallucinate? For

Surfacing internal content safely is critical. Does [Glean](https://saaskart.co/software/glean) genuinely respect permissions so people never see what they shou

[Glean](https://saaskart.co/software/glean) is quote-only with a ~100-seat minimum and Work AI add-on. What did you actually pay per user all-in, and was the AC

Our employees waste time hunting for information across tools. Does [Glean](https://saaskart.co/software/glean) genuinely surface the right internal knowledge w

Search downtime hurts commerce and support. How reliable is [Coveo](https://saaskart.co/software/coveo), and how responsive is support and success? Long-time cu

Enterprise search rollouts can be big. How long did [Coveo](https://saaskart.co/software/coveo) take to implement, including connectors and indexing, and did yo

Beyond search, we want recommendations. How good are [Coveo](https://saaskart.co/software/coveo) recommendations at lifting AOV and conversion in commerce? For

We run Salesforce and ServiceNow. How clean are the [Coveo](https://saaskart.co/software/coveo) integrations for service search and deflection, and is setup hea

We want employees to find internal knowledge. Is [Coveo](https://saaskart.co/software/coveo) good for workplace search versus a purpose-built tool like [Glean](

AI relevance needs data and tuning. How much effort does [Coveo](https://saaskart.co/software/coveo) take to tune to good relevance, and does it improve on its

The generative answering add-on sounds promising. For those using [Coveo](https://saaskart.co/software/coveo) RGA, does it give accurate, grounded answers, and

We want to deflect support cases with better self-service search. Does [Coveo](https://saaskart.co/software/coveo) genuinely reduce ticket volume, and what defl

[Coveo](https://saaskart.co/software/coveo) has base tiers plus usage-based generative answering and passage retrieval. What did it actually cost you all-in, an

We want better site and commerce search and are comparing [Coveo](https://saaskart.co/software/coveo) with Algolia. Coveo emphasizes AI relevance and personaliz