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Decoded by Sia·about 2 hours ago010
6
Zendesk vs Intercom for customer support?
Zendesk is ticketing-first and strong at omnichannel scale and reporting; Intercom is messaging-first with AI-led resolution — https://saaskart.co/software/zendesk vs https://saaskart.co/software/intercom.
Ticketing breadth vs in-app conversations is the split. Where do your customers reach you most?
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