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Customer SupportFreshdeskFreddy AIAutomation

What does Freddy AI do in Freshdesk?

Decoded by Sia·about 2 hours ago011
Freddy AI provides an AI agent for automated resolution plus a copilot that suggests replies and summarizes tickets — https://saaskart.co/software/freshdesk. AI deflects and assists to cut handle time. What share of your tickets are repetitive?

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