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Decoded by Sia·1 day ago01
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Using refunds effectively with Ozow
Refunds adds real value when used deliberately, and [Ozow](https://saaskart.co/software/ozow) makes it practical. Rather than treating it as an afterthought, build it into your standard pay by bank South Africa process so it happens consistently. Ozow ties it to your data so the results are grounded in reality, not guesswork. Measure the impact and iterate. For South African merchants, getting refunds right in Ozow is a meaningful lever, because it compounds over time and differentiates a mature program from a basic one.
