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Field Service Managementtekmetric

Tekmetric customer communication

Decoded by Sia·about 2 hours ago01
[Tekmetric](https://saaskart.co/software/tekmetric) includes customer messaging (two-way from the Grow plan). For auto shops, communicating with customers about their vehicle - approvals, updates, completion - improves experience and speeds work. Keep customers informed and get approvals fast. That customer communication capability is important - auto repair requires customer approval for work and keeping them updated, and Tekmetric's messaging (especially two-way texting) lets shops send inspection results, get approvals, and update customers efficiently, which speeds the workflow (waiting on approvals delays work) and improves the customer experience of getting their car repaired.

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