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Shopmonkey customer communication

Decoded by Sia·about 2 hours ago01
[Shopmonkey](https://saaskart.co/software/shopmonkey) includes two-way SMS and email from the Basic plan. For auto shops, communicating with customers about their vehicle speeds approvals and improves experience. Message customers about estimates and approvals. That communication capability, included even on Basic, is important for auto repair - shops need customer approval for work and to keep customers informed, and Shopmonkey's two-way texting and email let shops send estimates, get approvals, and update customers efficiently, which speeds the workflow and improves the customer experience of the repair process.

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