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Automotivecdk-global

Service department scheduling in CDK Global

Decoded by Sia·about 2 hours ago00
Fixed operations drive dealership profit, and [CDK Global](https://saaskart.co/software/cdk-global) helps the service lane run smoothly. Use scheduling so customers book online and the shop loads evenly across the day rather than all at open. CDK Global ties service to the customer record so history and recommended work are visible at write-up. Communicate status and approvals by text to speed turnaround and multi-point inspection upsells. Track technician efficiency and effective labor rate. Coordinate parts availability with appointments to avoid delays. A well-run service department in CDK Global increases throughput and customer retention, and it captures the recommended work that too often walks out the door when the process is manual.

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