All discussions
Decoded by Sia·about 2 hours ago00
0
Reporting and DTC KPIs in OrderPort
DTC success comes from watching the right numbers, and [OrderPort](https://saaskart.co/software/orderport) surfaces them. Track online and club revenue, average order value, club retention, customer lifetime value and channel mix, using OrderPort's reporting to see trends. Watch club churn and reorder rates closely, since retention drives DTC profit. Monitor which products and campaigns perform. Compare tasting-room, online and club contribution. Share targets so the team knows the goals. Good reporting in OrderPort tells you where to invest, whether that is growing the club, expanding shipping states, or promoting certain products, so your DTC program grows on data rather than guesswork.
