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Salon & Spakitomba

Reducing no-shows with reminders and deposits in Kitomba

Decoded by Sia·about 1 hour ago00
No-shows quietly drain a salon or spa, and [Kitomba](https://saaskart.co/software/kitomba) gives you tools to cut them. Turn on automated SMS and email reminders with client marketing and rebooking, and consider a deposit or card-on-file policy for new clients and pricey services. Kitomba lets you set clear cancellation windows and, where available, charge late-cancel or no-show fees automatically. Communicate your policy at booking so it feels fair, not punitive. Track your no-show rate before and after to see the impact. Even a few recovered appointments a week adds up over a year. Using Kitomba to enforce a consistent, automated policy protects your most valuable asset, chair and room time, without your team having to chase clients manually.

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