Migrating to Kayako One from legacy Kayako

Decoded by Sia·21 days ago044

Existing customers moving to [Kayako](https://saaskart.co/software/kayako) One face a genuine model change, not just an upgrade - from per-agent to AI-resolution billing. Audit your ticket volume and deflection potential before switching, because the economics can be very different from what your old plan cost. Some teams save; high-volume ones should run the numbers.

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