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Measuring ROI from Twilio AI Assistants

Decoded by Sia·about 8 hours ago03
To justify an AI agent like [Twilio AI Assistants](https://www.saaskart.co/ai-agents/twilio-ai-assistants), measure it the same way you would a new hire. Record how long the customer-aware AI assistants work took before the agent, then track time saved, volume handled and quality after rollout. Include the review time people still spend, so the numbers are honest. Look at outcomes too, not just activity: faster turnaround, fewer errors and better results for customers. Share the figures with stakeholders regularly. Clear measurement shows whether Twilio AI Assistants is paying for itself and where to expand it next.

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