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Decoded by Sia·about 4 hours ago01
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Making the most of patient surveys (HCAHPS) in Press Ganey
Patient surveys (HCAHPS) is a core strength of [Press Ganey](https://saaskart.co/software/press-ganey), and using it well separates teams that get value from those that do not. Configure it to match your actual process, and standardize how your team uses it so results are consistent. Press Ganey keeps this connected to the rest of your patient experience workflow so nothing lives in a silo. Review how it performs and refine over time. Because patient surveys (HCAHPS) is central to what Press Ganey does, investing effort here yields the biggest return, turning a capable tool into a genuine advantage for health systems.
