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Customer Supportkayako

Kayako vs Help Scout for a simple support setup

Decoded by Sia·about 3 hours ago00
[Kayako](https://saaskart.co/software/kayako) and Help Scout both target teams wanting simplicity over enterprise sprawl. Kayako leans into AI-resolution pricing; Help Scout keeps a clean per-user shared inbox. If you want AI deflection front and center, Kayako; if you want predictable per-seat cost and a beloved simple inbox, Help Scout is the gentler choice.

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