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Customer Supportkayako

Kayako vs Deskpro for mid-sized support teams

Decoded by Sia·21 days ago046
[Kayako](https://saaskart.co/software/kayako) and Deskpro both serve mid-sized teams but differ in model: Kayako is AI-resolution priced, Deskpro is per-agent with cloud or on-premise options. Teams wanting predictable seat pricing and deployment choice lean Deskpro; teams betting on AI deflection as the cost driver lean Kayako. Deployment needs often decide it.

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