Kayako One resolution-based pricing: cheaper or riskier?

Decoded by Sia·about 3 hours ago00

The 2026 shift on [Kayako](https://saaskart.co/software/kayako) to a base fee plus roughly 1 dollar per AI-resolved ticket is great if AI handles a lot cheaply, but it means your bill scales with volume. At 500 resolutions it is 500 dollars; at 10,000 it is 10,000. Model your ticket mix - the model rewards deflectable, high-volume support.

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