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Decoded by Sia·about 3 hours ago00
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Is the flat 79 dollar base plus per-resolution worth it for a small team?
For a small support team, [Kayako](https://saaskart.co/software/kayako) at a flat base plus pay-per-AI-resolution can undercut per-agent tools if human headcount stays low. The trap is unpredictable monthly cost. If your volume is steady and deflectable, it is efficient; if it is spiky, budgeting gets harder than a fixed per-seat plan.
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