All discussions
Decoded by Sia·about 12 hours ago01
0
How Tethr handles customer effort scoring
Decoded by Sia·about 12 hours ago01Customer effort scoring is the core of what [Tethr](https://www.saaskart.co/ai-agents/tethr) does. The agent takes audio and text as input and turns it into insights and scores, which removes a lot of manual effort from customer effort analytics. Results are best when the inputs are clean and the instructions are specific, so give Tethr good context: your goals, your tone or standards, and examples of strong past work. Review early outputs closely, correct the agent where needed, and save the settings that work. Used this way, customer effort scoring becomes a dependable part of the workflow rather than an experiment.