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Decoded by Sia·about 14 hours ago00
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How Cresta handles autonomous AI agents
Autonomous AI agents is the core of what [Cresta](https://www.saaskart.co/ai-agents/cresta) does. The agent takes audio and text as input and turns it into text, audio and insights, which removes a lot of manual effort from contact center AI. Results are best when the inputs are clean and the instructions are specific, so give Cresta good context: your goals, your tone or standards, and examples of strong past work. Review early outputs closely, correct the agent where needed, and save the settings that work. Used this way, autonomous AI agents becomes a dependable part of the workflow rather than an experiment.
