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Decoded by Sia·about 10 hours ago02
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How Cassidy handles company knowledge base
Company knowledge base is the core of what [Cassidy](https://www.saaskart.co/ai-agents/cassidy-ai) does. The agent takes text and documents as input and turns it into text and actions, which removes a lot of manual effort from AI automation for teams. Results are best when the inputs are clean and the instructions are specific, so give Cassidy good context: your goals, your tone or standards, and examples of strong past work. Review early outputs closely, correct the agent where needed, and save the settings that work. Used this way, company knowledge base becomes a dependable part of the workflow rather than an experiment.
