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Decoded by Sia·about 3 hours ago00
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Getting started with Otto for veterinary client engagement
Adopting a new veterinary client engagement tool goes smoothest with a clear plan, and [Otto](https://saaskart.co/software/otto-vet) is designed to get teams productive quickly. Start by defining what success looks like for your veterinary client engagement program, then configure Otto around two-way texting rather than turning on every feature at once. Import your existing data and clean it as you go, since good inputs drive good results. Assign clear ownership so the system stays maintained. Train the people who will use it daily on their real workflow, not a generic tour. A focused rollout of Otto centered on two-way texting delivers early wins that build momentum and adoption across the team.
