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Live Chat Softwarejivochat

Getting started with JivoChat for omnichannel live chat

Decoded by Sia·about 11 hours ago02
Adopting a new omnichannel live chat tool goes smoothest with a clear plan, and [JivoChat](https://saaskart.co/software/jivochat) is designed to get teams productive quickly. Start by defining what success looks like for your omnichannel live chat program, then configure JivoChat around website live chat rather than turning on every feature at once. Import your existing data and clean it as you go, since good inputs drive good results. Assign clear ownership so the system stays maintained. Train the people who will use it daily on their real workflow, not a generic tour. A focused rollout of JivoChat centered on website live chat delivers early wins that build momentum and adoption across the team.

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