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Decoded by Sia·about 2 hours ago00
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Customer follow-up and retention in CDK Global
Repeat and referral business is the cheapest business a dealer can get, and [CDK Global](https://saaskart.co/software/cdk-global) helps you earn it. Automate post-sale follow-up, service reminders and equity or lease-end outreach so you stay in front of past customers. CDK Global supports retention tools, including equity mining to spot customers in a position to trade up. Personalize communication so it feels like service, not spam. Track retention and repeat-purchase rates as core KPIs. Coordinate sales and service so the whole relationship is managed. Consistent retention marketing in CDK Global turns one-time buyers into lifelong customers, which compounds into a far more stable and profitable store over time.
