Voyc vs XenCALL
Description
Voyc
Voyc is designed to make customer conversations smoother and more meaningful. If you're running a customer support team or handling any large volume of client interactions, Voyc is the tool you need t... Read More
XenCALL
XenCALL is a cloud-based call center software designed to help businesses streamline their communication processes and improve customer interactions. At its core, XenCALL provides an easy-to-use platf... Read More
Contact Info
Year founded :
2018
Not Available
Not Available
South Africa
Not Available
Year founded :
2014
+1 800-694-1049
Not Available
Canada
Not Available
Features
Agent Performance
Performance Metrics
Coaching and Feedback
User-Friendly Interface
Custom Reports
Dashboard Overview
Compliance and Security
Compliance Monitoring
Data Encryption
Call Quality Monitoring
Automatic Call Transcription
Keyword Detection
Sentiment Analysis
Boosted Team Efficiency
Automated Compliance Monitoring
Performance Insights
Training Tools
Data-Driven Decision Making
Custom Reports
Integration with CRM
Enhanced Customer Interactions
Voice Analysis
Real-Time Feedback
Call Analysis
Real-Time Transcription
Sentiment Analysis
Compliance Monitoring
Keyword Detection
Audit Trail
Performance Insights
Agent Scorecards
Customer Feedback Analysis
Integration Capabilities
API Access
CRM Integration
Quality Assurance Tools
Sentiment Analysis
Compliance Monitoring
User-friendly Interface
Customizable Reports
Easy Navigation
Automated Call Transcription
Real-time Transcription
Multi-Language Support
Data Security
Encryption
Access Control
Customer Experience Enhancement
Real-time Feedback
Automated Insights
Compliance Assurance
Keyword Detection
Customizable Alerts
Team Performance Boost
Agent Monitoring
Performance Analytics
Call Management
Intelligent Call Routing
Automated Dialing
Call Recording
Contact Management
Interaction History
Customizable Contact Database
Lead Scoring
Analytics and Reporting
Performance Metrics
Real-Time Dashboard
Custom Reports
Integrations
Email Marketing Tools
Third-Party Apps
CRM Integration
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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