Aloware vs Intermedia Contact Center (formerly Telax) vs Vonage Contact Center (formerly NewVoiceMedia)
Description
Aloware
Aloware is designed to make customer communication easier and more effective for businesses of all sizes. It combines phone, text, and email communication into one simple platform, allowing teams to m... Read More
Intermedia Contact Center (formerly Telax)
Intermedia Contact Center, previously known as Telax, is a robust software solution designed to streamline and optimize customer communication for businesses of all sizes. Catering to diverse industri... Read More
Vonage Contact Center (formerly NewVoiceMedia)
Vonage Contact Center, previously known as NewVoiceMedia, is an intuitive cloud-based solution designed to enhance communication between businesses and their customers. It's aimed at helping companies... Read More
Contact Info
Year founded :
2017
+1 855-256-2001
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United States
http://www.linkedin.com/company/aloware
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Features
Automation Tools
Automatic Call Distribution
SMS Drip Campaigns
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Integration Capabilities
CRM Integration
API Access
Unified Communication
Contact Sync
Multiple Channels
Integration & Compatibility
CRM Integration
Third-Party Apps
Communication Hub
Unified Messaging
Multi-Channel Support
Automation & Efficiency
Scheduled Messaging
Automated Workflows
Analytics & Reporting
Custom Reports
Performance Metrics
Customer Engagement
Click-to-Call
Follow-Up Reminders
Integration Capabilities
CRM Integration
Business Tools Compatibility
Comprehensive Analytics
Detailed Reports
Real-Time Monitoring
Multi-Channel Communication
Email Support
Chat Services
Voice Calls
Agent Support
Skill-Based Routing
Training and Coaching Tools
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Pricing
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Metrics History
Metrics History
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