Freshservice vs Gallabox vs Userlike
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Gallabox
Gallabox is a software solution designed to help businesses improve communication with their customers through a simple and effective platform. It's all about making customer interactions and task man... Read More
Userlike
Userlike is a customer messaging software focused on connecting businesses with their customers through personalized communication. Designed with simplicity in mind, Userlike offers a seamless platfor... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2020
+91 99400 28904
Not Available
India
http://www.linkedin.com/company/gallabox
Year founded :
2011
+49 221 63060024
Not Available
Germany
http://www.linkedin.com/company/userlike
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Team Collaboration
Shared Workspaces
Task Management
Analytics and Reporting
Custom Reports
Real-Time Analytics
Customer Experience Management
Personalized Messaging
Unified Inbox
Automation Tools
Chatbot Integration
Workflow Automation
Customization and Flexibility
API Integration
Chat Routing Rules
Custom Chat Design
Seamless Multi-Channel Support
Website Integration
Email Management
Social Media Integration
Efficient Team Collaboration
Internal Notes
Agent Groups
Performance Metrics
Effortless Customer Interactions
Message Center
Live Chat
Chatbot
Customer Insights and Analytics
Analytics Dashboard
Chat Transcripts
Customer Feedback
Pricing
Pricing Not Available
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
Comparing teamSize across companies
Trending data for teamSize
Showing teamSize for all companies over Max