Freshservice vs Masterstroke vs ThriveDesk

Freshservice

Visit

Masterstroke

Visit

ThriveDesk

Visit

Description

Freshservice

Freshservice

Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Masterstroke

Masterstroke

Masterstroke is designed to streamline your business processes with intelligent, user-friendly solutions. Our software aims to make daily operations simpler and more efficient, whether you're managing... Read More
ThriveDesk

ThriveDesk

ThriveDesk is designed to help SaaS businesses deliver exceptional customer support in an easy and efficient way. Think of it as your all-in-one tool to manage customer interactions. Whether it's answ... Read More

Contact Info

Year founded :

2011

Not Available

Not Available

United States

http://www.linkedin.com/company/freshserviceitconsulting

Year founded :

2021

Not Available

Not Available

Australia

http://www.linkedin.com/company/masterstrokeconsulting

Year founded :

Not Available

Not Available

Not Available

Bangladesh

http://www.linkedin.com/company/thrivedeskhq

Features

Knowledge Base

Self-Service Portal
Content Management

Analytics and Reporting

Real-Time Dashboards
Detailed Reports

Ticket Management

Automated Ticketing
Smart Ticket Assignment

Automation and Workflow

Automated Workflows
Customizable Rules

Incident Management

Incident Logging
Incident Prioritization

Analytics and Reporting

Custom Reports
Dashboard Overview

Project Management

Project Timelines
Task Tracking

User Management

User Roles and Permissions
Single Sign-On (SSO)

Collaboration Tools

Real-Time Editing
Integrated Chat

Team Collaboration

Internal Notes
Shared Inbox

Analytics

Performance Reports
Customer Insights

Integration

Third-Party Apps
API Access

Knowledge Base

Searchable Database
Self-Help Articles

Customer Support

Live Chat
Ticketing System

Pricing

Freshservice logo

Pricing Not Available

Masterstroke logo

Pricing Not Available

ThriveDesk logo

Pricing Not Available

Metrics History

Metrics History

Comparing teamSize across companies

Trending data for teamSize
Showing teamSize for all companies over Max