Talkdesk vs XenCALL
Description
Talkdesk
Talkdesk is a cloud-based software designed to help businesses manage their customer service calls smoothly and effectively. It provides tools for handling phone calls, emails, live chats, and texts a... Read More
XenCALL
XenCALL is a cloud-based call center software designed to help businesses streamline their communication processes and improve customer interactions. At its core, XenCALL provides an easy-to-use platf... Read More
Contact Info
Year founded :
2011
+1 844-332-2859
Not Available
United States
http://www.linkedin.com/company/talkdesk
Year founded :
2014
+1 800-694-1049
Not Available
Canada
Not Available
Features
Agent Productivity
Workforce Management
Agent Coaching Tools
Customer Engagement
Omnichannel Support
Personalized Customer Experiences
Integration and Scalability
Third-Party Integrations
Scalable Architecture
Call Center Management
Interactive Voice Response
Automated Call Distribution
Reporting and Analytics
Customizable Reports
Real-Time Monitoring
Call Management
Intelligent Call Routing
Automated Dialing
Call Recording
Contact Management
Interaction History
Customizable Contact Database
Lead Scoring
Analytics and Reporting
Performance Metrics
Real-Time Dashboard
Custom Reports
Integrations
Email Marketing Tools
Third-Party Apps
CRM Integration
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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