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SurveyMonkey vs Toluna: Which Survey Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

Leads 6/9
Rating
,
Reviews
0
From
$30/mo

in Survey Software

Rating
,
Reviews
0
From
Custom

in Survey Software

The Short Answer

SurveyMonkey vs Toluna, in 15 seconds

Choose SurveyMonkey if…

  • You want the lower entry price
  • You need a genuinely free plan
  • You depend on a broad integration ecosystem
  • You have strict security & compliance needs

Choose Toluna if…

  • You prefer Toluna's approach and ecosystem

Head-to-Head Scorecard

How SurveyMonkey and Toluna score

SurveyMonkey leads on 6 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    SurveyMonkey
    No reviews
    Toluna
    No reviews
  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    SurveyMonkey
    0
    Toluna
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    SurveyMonkey
    SurveyMonkey
    $30/mo
    Toluna
    Custom
  • Free Access

    Availability of a free plan and/or free trial

    SurveyMonkey
    SurveyMonkey
    Free plan + trial
    Toluna
    Free trial
  • Integrations

    Number of listed third-party integrations

    SurveyMonkey
    SurveyMonkey
    10
    Toluna
    6
  • Features

    Number of listed product capabilities

    SurveyMonkey
    SurveyMonkey
    12
    Toluna
    8
  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    SurveyMonkey
    1
    Toluna
    1
  • Security & Compliance

    Number of listed compliance certifications

    SurveyMonkey
    SurveyMonkey
    4
    Toluna
    2
  • Platforms & Deployment

    Supported platforms and deployment options

    SurveyMonkey
    SurveyMonkey
    5
    Toluna
    4

Feature Comparison

SurveyMonkey vs Toluna feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

SurveyMonkey
Toluna
Overview
User rating
,
,
Pricing model
Per user / individual, subscription
Quote-based
Starting price
$30/mo
Custom
Free version
Free trial
Features
Key capabilities
Survey and form builderTemplate librarySkip logic and branchingMultiple distribution channelsReal-time resultsCross-tabulation and filtering+6
Global consumer panelAutomated researchSurvey programmingInsightsConsumer insightsMarket research+2
AI features
AI survey generation
Automated research
Integrations & API
Integrations
SalesforceHubSpotSlackMicrosoft TeamsMailchimpMarketo+4
ExcelPowerPointTableauSPSSREST APIsSalesforce
Public API
Platforms
Deployment
CloudSaaS
CloudSaaS
Platforms
WebiOSAndroid
WebAPI
Mobile support
Security & Compliance
Compliance
SOC 2ISO 27001GDPRHIPAA
GDPRISO 27001
Vendor
Company
,
,
Verified
Founded
,
2000
Headquarters
,
Paris, France

Pricing Comparison

SurveyMonkey vs Toluna pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

SurveyMonkey

$30/mo to start
FreeFree
  • Unlimited surveys
  • 10 questions per survey
  • 25 responses per survey (viewable)
  • Templates
Team Advantage$30/month
  • Unlimited questions
  • Skip logic
  • Custom branding
  • Team collaboration
Team Premier$92/month
  • Everything in Advantage
  • Advanced analysis and cross-tab
  • Advanced logic and piping
  • Multilingual surveys
EnterpriseCustom
  • SSO and admin controls
  • HIPAA compliance
  • Advanced integrations
  • Dedicated support

Toluna

Custom to start
ProfessionalCustom
  • Analytics and reporting
  • Integrations
  • automated research
  • Standard support
EnterpriseCustom
  • Dedicated support and onboarding
  • Everything in Professional
  • survey programming
  • insights

Total cost of ownership factors

Free planSurveyMonkey Toluna
Free trial to evaluateSurveyMonkey Toluna
Transparent published pricingSurveyMonkey Toluna
Public API (build vs. buy add-ons)SurveyMonkey Toluna

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

SurveyMonkey vs Toluna: strengths and trade-offs

SurveyMonkey

Pros

  • Free plan available
  • Free trial offered
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, ISO 27001, GDPR
  • Public API available

Cons

    Toluna

    Pros

    • Free trial offered
    • Compliance: GDPR, ISO 27001
    • Public API available

    Cons

    • No free plan
    • Pricing is quote-based (less transparent)
    • Fewer native integrations than the alternative

    Buyer Fit

    Who should use SurveyMonkey vs Toluna?

    Startups

    SurveyMonkey

    SurveyMonkey keeps early-stage costs lowest with its entry tier.

    Small businesses

    SurveyMonkey

    SurveyMonkey offers the most accessible pricing for lean teams.

    Agencies

    SurveyMonkey

    SurveyMonkey connects to more tools for multi-client workflows.

    Enterprises

    SurveyMonkey

    SurveyMonkey leads on compliance and breadth for complex needs.

    Ecommerce

    SurveyMonkey

    SurveyMonkey integrates with more of the commerce stack.

    SaaS companies

    SurveyMonkey

    SurveyMonkey is the more developer- and automation-friendly choice.

    Integration overlap

    Shared integrations (2)

    SalesforceTableau

    Only in SurveyMonkey (8)

    HubSpotSlackMicrosoft TeamsMailchimpMarketoZapierGoogle SheetsZendesk

    Only in Toluna (4)

    ExcelPowerPointSPSSREST APIs

    Keep Exploring

    Other alternatives worth considering

    Similar survey software products buyers compare alongside SurveyMonkey and Toluna.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs SurveyMonkey and Toluna against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

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    SurveyMonkey vs Toluna, Frequently Asked Questions

    What is the difference between SurveyMonkey and Toluna?

    SurveyMonkey and Toluna are both Survey Software solutions. SurveyMonkey is rated 0.0/5 by 0 users, while Toluna is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, SurveyMonkey or Toluna?

    Based on user ratings, SurveyMonkey scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, SurveyMonkey or Toluna?

    SurveyMonkey is the more affordable option, starting at $30/month.

    Does SurveyMonkey or Toluna have a free plan?

    SurveyMonkey offers a free plan. Toluna does not have a free tier but does offer a free trial.

    Can I switch from SurveyMonkey to Toluna?

    Switching between SurveyMonkey and Toluna is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use SurveyMonkey vs Toluna?

    SurveyMonkey is best suited for teams that prioritise enterprise features. Toluna works well for teams needing advanced capabilities.

    Our Verdict

    The bottom line on SurveyMonkey vs Toluna

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    SurveyMonkey

    SurveyMonkey has the friendliest entry point for new teams.

    Best for Enterprise

    SurveyMonkey

    SurveyMonkey leads on compliance and feature breadth.

    Best Value

    SurveyMonkey

    SurveyMonkey delivers the lowest cost to get started.

    Best AI Features

    Either

    Comparable AI capabilities on both sides.

    Highest Rated

    Either

    Both earn equal user ratings.

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