Freshservice vs SUMMIT
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
SUMMIT
SUMMIT is designed to simplify and enhance the way businesses manage their operations. It’s intuitive and easy to use, making it ideal for companies of all sizes who want to streamline their processes... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2017
Not Available
Not Available
United Kingdom
Not Available
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Comprehensive Reporting Tools
Real-Time Data
In-Depth Analytics
User-Friendly Interface
Clean Design
Customizable Dashboard
Security and Compliance
Data Encryption
Compliance Standards
Integration Capabilities
Third-Party Apps
API Access
Collaboration Features
File Sharing
Team Communication
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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